I am sorry you were not aware of the terms and conditions. **Say "Thanks" by clicking the thumb icon in a post. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. State Pay-by-Refund can only be e-filed if a federal return is being processed with Pay-by-Refund as well. RT Funding Rate - See what percent of your Refund Transfers have received IRS and/or state funding . If you still have questions and concerns, please contact customer support, they will be able to better assist you. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. My DDD is 3/03 and yesterday my red circle appeared but no change today. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/. and our If your fees were taken out per SBTPG, you will have to follow up with your bank. Help - Santa Barbara Tax Products Group The Primary taxpayer's Social Security Number (SSN) Place the expected refund amount acknowledged by the IRS in your tax return in the refund amount box (ex. Simply sign in to TPG's taxpayer portalusing the information from your client's return. Process 40+ RTs and get a free premium marketing kit.5. My refund was ACCEPTED by the IRS on 1/21/22. If you are participating in the Fast Cash Advance program, you will see an overview of advance loans you have processed. IRS shows paid and sent to bank. 5 Available to tax professionals enrolled in our Standard Refund Transfer program that processed 40+ Refund Transfers in the previous tax season. Based on your representations made during the application process and in this Agreement, we agree as follows. Fast Cash Advance. Fast Cash Advance. to receive guidance from our tax experts and community. Ask questions and learn more about your taxes and finances. As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. What is Fast Cash Advance? 2010new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear()); Santa Barbara Tax Products Group, all rights reserved. TPG Refund Transfer details. Once corrections have been made, the bank application for this return can be resubmitted. Same thing signed the advance agreement , setup karma account, filed , received approval for loan during the filing process , return accepted , then SILENCE !! @Tabathapay1 How did you pay for your Turbo Tax fees? Compare TurboTax products. About us . 17419: TPG - Check and Refund Disbursement Details You must select the refund advance option, efile the return, and then the final decision will be emailed to you. Press 3 enter a random 6 digit number and it will start ringing it might hang up after 10 mins but keep calling.i get through every time. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected refund amount*, and select their filing status. Therefore, your review page is showing a Direct Deposit to them. My return was approved and I still haven't heard anything, Same here. Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Access a library of free videos and digital ads you can use for social media, your website, email, and more. Make sure the return is marked for e-file. This is the loan agreement everyone signed for the advanced refund. Trouble logging in? All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. If the taxpayer needs assistance with logging in to the TPG website, they will need to use the help available from the icon on the TPG website. Your ONLY source of information about your refund now is the IRS. **, My tpg still says unfunded But my deposit date is tomorrow. WHAT? Your approval is based on the size of your federal refund and your tax information, along with other factors. For instructions on running these reports see How do I run reports? 4 Customer must obtain a Refund Transfer (separate fees apply). What's the status of my refund? - TPG-TP - Santa Barbara Tax Products So why all of a sudden, am I no longer approved? The refund must be direct deposited with your Pay-By-Refund provider before a Ready to Print status is made available to ProSeries. If you want to run a report for multiple clients, hold down the, While on the Service Bureau Options screen press and hold down the. Using a bank account that belongs to another person Learn more. This is some bull**bleep**. The bank told me if it went into the wrong account and posted I can't do anything about it but my info is correct I'm worried I am SOL on my refund . The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. TurboTax only gave you an estimated date for your refund---that was not a promise. Wow thanks for the info I called the irs they gave me the banks number I called the bank and they gave me sbtpg number but I can't reach anyone to save my life so hopefully we get some act right by next week. My best guess is that ACH between TPG and Credit Karma is using the cheap slow method that can take 1 to 2 business days. You would think with the fees we paid they could have used same day ACH. @lavetap @imlost2022 If TPG is handling the refund due to having your fees deducted from your refund, you would need to contact them to determine the date your refund will be sent for a direct deposit. to receive guidance from our tax experts and community. Did the information on this page answer your question? Fast Cash Advance notifications. Federal/ State refund amount. Real experts - to help or even do your taxes for you. Where is it? My tpg still says unfunded But my deposit date is tomorrow - Intuit The base fee for Pay-by-Refund is $59.90. For more detailed information, please click here. You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund. It updated this morning to a bigger red piece with the TT fees and everything taken out but it does not say that it has received my funds. This my first year with fees. How can we help you? - Santa Barbara Tax Products Group Transcript and WMR say 3/3 deposit. Questions about prior year tax filings? TPG Refund Transfer details. There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. Once the return is completed, e-file the return. See how Fast Cash Advance has helped other tax pros. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software. Real experts - to help or even do your taxes for you. The email you received should have included the reason why you were not approved. Tax preparation fees are paid from the refund so there's nothing to pay up-front1, Secure, fast payment with convenient refund disbursement options, Tax refund is available the same day the IRS issues the automated payment. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ Once your federal return has been accepted by the IRS, only the IRS has any control. Tax Support: Answers to Tax Questions | TurboTax US Support You can also contact the IRS regarding your refund by calling 800-829-1040. Wmr tool that the money has been sent and also on the SBTPG site the money has been funded. You can also read the terms and conditions for the refund advance byclicking here. Get attention with high-profile materials including vinyl banners. These loans are free to the taxpayer and cost the preparer $39.95. When IRS or state tax funding has been received, TPG releases the funds starting at 2:30 PM Pacific time. Awesome! The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. 3 Check with your tax professional or software provider for availability. Not all consumers will qualify for a loan or for the maximum loan amount. There are two ways of checking the Pay-by-Refund status. Hand off your taxes, get expert help, or do it yourself. The IRS or state tax agency needs to first release the funds to the bank before the taxpayer will receive their refund. However, in some cases, the status could fail to be retrieved due to interruptions in the transmission and require you to manually request the print authorization record (Ready to Print status). Have you now received your funds? Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. Have checked repeatedly and nothing. You have clicked a link to a site outside of the TurboTax Community. Not all consumers will qualify for a loan or for the maximum loan amount. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. This is not a good look for those of us who have trusted and relied on Turbo tax over the years. My dd was 2/24 and still nothing sbtpg hasn't funded my account either anyone with this ddd have their refund from sbtpg yet? I'm blowing this up all over and not recommending them to anyone. ProSeries will now download the most current status from the Intuit Electronic Filing Server. Checks are printed from TPG's web page. We'll help you get started or pick up where you left off. . Back . Thanks for sharing some positivity!. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press 1 for English. Hand off your taxes, get expert help, or do it yourself. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. This fee will be taken out of the taxpayer's refund along with the bank fee. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Complete the client's tax return and clear any error messages. Why isnt TurboTax checking to see why they are holding folks refund? How long before they sent that email after you filed? Major banks and prepaid card holders are all in the same boat. TurboTax is committed to protecting your personal information. Based on your representations made during the application process and in this Agreement, we agree as follows. They said call back friday alot of people with 2/24 dates has been sent to anothet.department to be fixed for some reason. What's the status of my refund? If your expected refund amount is $4,507.00 enter 4507). A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. View help center. To easily view rejection details for a bank application, we have provided details in the Pay-by-Refund HomeBase View. Although you are pre approved based on what is on your return the bank doing the loans will also review your situation AND your credit report to determine if they will approve the advance nothing is certain until the return is filed that is in the contract you signed. It may be a good idea for their administrators to do some PR right now. You'll decide how you want to receive your refund amount too. Consent to disclose your information for the refund advance loan and for a Turbo Visa Debit Card We're going to disclose the tax information described from your 2019 tax return to First Century Bank (the lender), BorrowWorks (the lender service provider) and Green Dot Bank (the issuer of the card) to process your Refund Advance loan, administer and communicate with you regarding the loan program, and to issue and manage a Turbo Visa Debit Card account for you. To run Pay-by-Refund reports in ProSeries Professional 2019 and prior: If your firm isn't part of a service bureau, this section will not apply to your company. I just don't understand what is going on. seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. What happens after a Fast Cash Advance is approved? **Say "Thanks" by clicking the thumb icon in a post If I am not recieving the advance that was agreed upon, then I don't believe they have the right to give the banks my tax information? What is the taxpayer cost for Fast Cash Advance? It is the amount of expected refund due to the taxpayer as acknowledged by the IRS (Form 1040,line 35a). You must select the refund advance option, efile the return, and then the final decision will be emailed to you. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. Using TPG Pay-by-Refund with ProSeries - Intuit Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). Self-employed taxes. Shipped straight to your door. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Check the status of your Refund Transfer Optional Step - Check with Treasury Offset Program Find a tax pro in your area and see the tax-related products they offer. Federal/ State refund amount. SBTG took the fees out 2/8 and the site says it deposited to my account the same day. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. If you want to run a report for a specific client, highlight that client. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. I've done the same thing I spoke with someone who picks up after maybe almost a hour but they say they have to transfer me because I filed with tt and then I'm holding for hours just for the line to hang up never speaking with anyone about my situation I'm going to try again though. PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? The amount of the loan will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. However, like so many others my bank has no record of this transaction. Let us handle collecting your tax prep fees. For your client to use Pay-by-Refund, the following steps must be completed before the return is electronically filed. The IRS is in control of your refund. When you enroll to offer Pay-by-Refund with TPG you are automatically opted in for TPG's Auto Collect feature. At first I had all green circle with a very small red piece, that said $7 was taken out. All loans have an Annual Percentage Rate (APR) of 35.99%. IRS Wheres my fund tool says my Direct Deposit was sent to my bank on 2/16/2022 and I do not see anything funded on my account. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Did the information on this page answer your question? Fees and limitations apply. If the client has been issued a check print authorization by TPG, the authorization should be retrieved by ProSeries and the status will change from Awaiting Authorization to Ready to Print. Follow the TPG instructions to print checks. What is the TurboTax phone number? Please call 1-888-679-8122 for further assistance. + Checks up to $7,500 cashed for a cost up to $8. The only common denominator is SBTG. Why did I not recieved my advance loan when I signed the - Intuit If you signed up to offer a Refund advance loan the taxpayer can apply a refund advance loan for 2022 individual returns. This includes a technology fee of $19.95. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. Have red circle but no funds deposited yet. We have not yet committed to make any Loan. You can contact TPG by clicking here. TPGs Fast Cash Advances program for refund advance loans eligible up to $500 and $1,000. I was told to call the IRS but I can't reach anyone. Called the bank and she tells me I wasnt qualified? Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Still have not received a response to the issue. GO2bank Visa Debit Card. Free Military tax filing discount. Never again. I am having the same issue and TurboTax is unable to give me any answers or help figure out where my money is . The taxpayer portal is the best way to review detailed and updated information regarding the disbursement. **Disclaimer: Every effort has been made to offer the most correct information possible. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. I'm confused. The process for printing checks in ProSeries has changed. They shouldve kept the TurboTax card b/c that is crazy. TurboTax Live Basic Full Service. More details can be found in your TPG user manual. https://ttlc.intuit.com/community/refunds/help/important-offer-details-and-disclosures-about-refund- Not all consumers will qualify for a loan or for the maximum loan amount. And even if the IRS gave you that date, it's not tomorrow yet. How long does it take to get my refund? In-season Fast Cash Advance available first day of filing. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? I don't know if I have a date yet because I can't check my transcripts and PATH was just lifted but I was just concerned by all the comments that I had been reading. - Community. I have been reading in this tax group that some people who didnt have credits had a ddd of 2/9/22 but have failed to receive their funds. Materials available while supplies last. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. All bs, they said I would get a 1k advance and once the IRS approved it. Kinda surprised I got it on time despite seeing way too many bad reviews about SBTPG but Im guessing maybe I got lucky or just because cashapp does early deposits. For more detailed information, please clickhere. Ive never experienced this with TT before. Free Edition tax filing. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. Tax professionals may issue checks from their office once IRS or state funding is received. There is no funds received by me or at the bank. How to check my refund status with IRS See all 9 articles Checks Where to cash a TPG-issued check Account How to login to the TPG website I can't find my account General Contact Info Contact Information Products Fast Cash Advance How can I find a tax pro that offers Fast Cash Advance? What if a client wants a card but not a Fast Cash Advance? Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. Enter the whole dollar amount only. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. How much does Fast Cash Advance cost? Only if you are part of a service bureau should you proceed: Ask questions, get answers, and join our large community of Intuit Accountants users. Determine who you would like to run the report on. Help. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. The IRS is in control of your refund. Deluxe to maximize tax deductions. 3 Based on cost for post-acknowledgment refund advance. 2 Pre-ACK Fast Cash Advance available Jan. 2. Pick the Disbursement Method that your taxpayer is asking for. So bogus I need some answers, they were advancing that's why i went with them. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Went to SBTPG website and still showing unfunded as of 3/02/2022. We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. There are two ways of checking the Pay-by-Refund status. Once the tax return is prepared and a refund is expected, a Refund Transfer can be used to pay for tax preparation. Ask questions and learn more about your taxes and finances. The initial approval is just a pre-qualification. You'll decide how you want to receive your refund amount too. If you get through let me know what they say. I have gotten some kind of a payment but was not for the right amount when I call SBTPG and they said they don't have record of my information.
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