BT no longer uses this hub but if you took out an older BT plan, you could well have this one. It may not display this or other websites correctly. JavaScript is disabled. A much cheaper option. JavaScript is disabled. Plug in BT Home hub via the WAN port to an appropriate place in your network. Citadel's $300M gamble, 3 Musketeers, Evil Dead Rise, Superman 4K, Three Colours 4K, and good TV! Normal VDSL only goes up to 80Mbs. I have a relative with same problem and it's been ongoing for years and not fixed yet. I hope this gives a better understanding. Wi-Fi that just works. I am a community contributor and pop on when I can. Almost always if you have Wi-Fi coverage and/or performance problems, the best solution is more AP's closer to the clients rather than magic "uber-routers" with "much better signal" (whatever than means.) Very frustrating. It will work well in a big household with multiple devices and a lot of room to cover. My VPN performance on the BT is awful with really slow throughput and packet fragmentation. By way of exemplar, if you have 100GBP to spend on "improving Wi-Fi," a forklift replacement of you incumbent router might give you (say) a . Set up your new router by following the manufacturer instructions. Also have setup Cloudflare DNS (1.1.1.1 & 1.0.0.1) on the router without any dramas. We'll need you to reconnect it if we need to fix any faults with your broadband. We often receive a number of queries from our respected users who purchase Router To Replace Bt Smart Hub from us, and those questions consist of: What are the Top 10 Router To Replace Bt Smart Hub for 2020? If you wanted a router with a polished firmware and software the Asus is the better option. - edited Below we've broken down each BT router so you can figure out which one you have and what the benefits of each one are. I was looking for QoS to help with latency as my internet just becomes so bad if I'm playing games whilst my parents are watching any films/shows. Visit our corporate site (opens in new tab). Then connected to 192,168,1,254 and entered the Admin password, I looked at what it has and it has 81.139,56,100 as primary and 81.139.57.100 as secondary. Since upgrading to the Smart Hub 2 I have an issue with my wifi. I use one currently, hooked up to my 1U firewall/router running OpenBSD. 12h14 (As of today, I have 112 devices on my network.) Ok Thanks so if got a RT 2600AC with another modem is there anyway I can add extra Lan ports without getting a port extender as well ? For a better experience, please enable JavaScript in your browser before proceeding. Though I would prefer it had gigabit ports for connecting to NAS's. You can upgrade to BT Plus with Complete Wi-Fi or, you can simply buy the router from the BT Store. 15h49 27-08-2021 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That's assuming you don't have Digital Voice?I'd also recommend downloading a utility to inspect your WiFi environment & then switch wireless channels away from "auto" & select the least congested channel out of 1, 6 or 11 for 2.4GHz. Edited by richarddawson (Mon 06-Jan-20 15:27:58). Cheers I only have a lot of music networking going on with a nas and several sonos speakers the wife is always hogging the wifi though. As for why you should upgrade, the BT Smart Hub 2 monitors your connection and reboots if there's a problem, works through an app to monitor performance, provides 7 antennas to maximise power, filters out interference and more. Things you must consider: You'll need a router or firewall which is capable of establishing a PPPoE session, using the username and password we've given you Since upgrading to the Smart Hub 2 I have an issue with my wifi. All your devices should now automatically connect to your new router using the same network name and password. 134. You must log in or register to reply here. (If your old router is combined with your modem, you will need to go into its settings to disable the Wi-Fi network there.). Yes you can use your own router on BT's FTTP service. All other settings as standard (PPPoA, VC, MTU=1500, VPI=0, VCI=38). And to clarify @Keith_Beddoe 's comment about the phone service he's referring to Digital Voice not a standard landline. Maybe its because, they lock down their routers to limit your bandwidth max download speed, and you cannot change it, and I KNOW I will get faster speeds from the line from when I was with BT before! Citadel's $300M gamble, 3 Musketeers, Evil Dead Rise, Superman 4K, Three Colours 4K, and good TV! Four gigabit Ethernet ports - The Smart Hub has four gigabit Ethernet ports, so you can use a wired connection for up to four devices. 09-02-2022 A 2.4ghz access point is a good idea, I didn't realise that you could set these this way. 09-02-2022 OK, so, if you are looking to change to dual, you are obviously aware that this causes latency issues for wifi devices!I can get 38Mb from the router, but only 17Mb from the hub using wifi! 09-02-2022 What's the alternative? It may not display this or other websites correctly. Hello. Sadly TP link dont have the greatest name out there and sadly the combo units are few and far between now. My own router is rather old hat, running Acorp Sprinter LAN120 f/w from 2007 on Dlink DSL-300 h/w, really just standard AR7 and nothing special (except it allows me to set up Wake-on-LAN whilst NR801 doesn't). Basically what I'm looking for is either a) a direct suggestion of a good device/combination of good devices that would work with my connection (something that is good but wouldn't break the bank - ideally I'm looking to spend less than 150), OR b) information about what I need to look for in a device to ensure that it is compatible with myu connection. This may be printed on your modem or router, or you can access it by going to your router settings page. However, when I try to work out what devices would be compatible with my connection, I see a lot of discussion about terms like g.fast etc. The Huawei HG612 is a pretty decent ADSL/VDSL modem and there is unlocked firmware that can be used to return line stats, etc. Hi, Sorry to dredge up an old topic but google brought me here! Great! 17h12. At Envirogadet, we put our own unique and exceptional algorithms to use with the aim to generate lists of Top 10 brands and give them our own Scores, and the products find their rank from 1st to 10th based on these scores. 28-08-2021 28-08-2021 You're free to replace it with a different router, but you'll need to check that it supports our fibre broadband. Might stop me leaving if I can get a decent router on the FTTC. Etc. Based on the fact the router is trash I am (gladly in the knowledge I paid for 1 month at a time) cancelling my NowTV. If you currently have a BT Smart Hub router then this will need to be replaced as part of the system. - edited Router To Replace Bt Smart Hub available? 17h01 Verify your devices are working properly. The R7000P doesn't have a built in modem. So basically I would be 'double routing' my internet - which is bad? Setup any router with the following PPPoE login: Is that sanctioned? As we don't support third-party routers on our main technical helpdesk, you'll need to set up the third-party router yourself. Just I was told by the sales advisor that it's very complicated to the normal user. - edited 28-08-2021 Looking at the formum it kind of implys that there is no modem mode / option to use myown modem / router insead of the supplied kit? How do we get the details needed from the current router? 09-02-2022 I guess the NR801 router supplied by NowTV is capable of both (ADSL2+ & VDSL). Any product/Service/company listings do not imply any type of endorsement. No need for the BT Business service. on I would like to buy a new router that . Please check the Terms of Use for additional information. But there is an easier way! You are using an out of date browser. BT Home Hub 5 (opens in new tab) 28-08-2021 Virgin Media What are the Top 10 Router To Replace Bt Smart Hub to buy on the market? I currently have BT Broadband which I'm planning to keep and a Smart Hub 2. Your techies told me I had too many devicesLOL.and wouldnt change their stance when I formally complained.They also would not tell me how to change the WiFi settings.So, I'm going to assume to this point, that NOW TV don't give them outIn case of the odd few savvies that know a bit more than the techies!If anyone does have the settings, please post them.I'll need the login info, mtu, etc. 12h43. both will out perform the tp link and both are supported so security updates are always available. Ask questions and share tips with other people 24 hours a day. My connection is ADSL2+ so not FTTC and not VDSL. Alex is a journalist who has written extensively about all things broadband, SIMs and phone contracts, as well as scouring the internet to land you the best prices on the very latest in gadgets and tech. How do I use my Smart Hub as a modem only? on The difference will not be noticed. In some cases, the compensation may also impact the rating and tags assigned by Envirogadget.com. Here's how to change out your Wi-Fi router without having to manually update each device. - edited You can either get hold of an Original BT Openreach VDSL Modem from eBay - they are around 20 (used) (Its what I have) or you could buy a new Draytek Vigor 130 (New) 90. company number 03997482, registered in England and Wales. Nice router, one of the better single routers out there and leads the way over many a more expensive router. What are my broadband network login details? My new router will beNETGEAR Nighthawk R7000P for reference. Anything I need to be aware of doing this? I did actually try turning off the 5ghz channel, but this resulted in very slow and unreliable internet in the rooms that are further away from the router. I would probably stay clear of the R7000 as its not known to be one of NG better routers. Are they easy to obtain? Is BT Smart Hub 2 the latest? However, my guess is that there are a lot of 2.4ghz devices in my neighbours homes that are causing interference on this channel - hence why the 5ghz is better. The unlocked firmware also enables the routing functionality but I don't think it's particularly fully-featured. 17h11. I used to have a time capsule but now have to plug my USB in to do backups. I would like to change my BT Smart Hub 2 to a new router and then have further router throughout the house. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. any recommendations. 9h55 12h36. PPPoE yes to that as well. In your case, you give Netflix devices the lowest priority for download and upload. I will also move to another provider as soon as my contract ends on 20th November!Shame, all I want to do is use my own router! - edited It has QOS features and bandwidth controls and very easy to configure. It uses smart scan tech, has four ethernet ports and has USB slots. Do you know if the BT 'discs' that come with the Halo package can serve this function, or are they just range extenders rather than independent access points? Re: Using my own router instead of BT Hub for BT Fibre. 17h06. Zone 1: Marantz SR7010, MS 500THX Speakers, Philips 55" Ambilight LCD, Pronto pro TSU9400, Advice Needed - BT Fibre 900 and Asus Router Slow Wifi. I've just received my router and also what to set up time based access controls. I switched to a big OLED TV a year ago, and here are 6 things you should know, Can't find something to watch? The easiest option is to turn off the 5GHz wireless band on the home hub, unless its essential. When you purchase through links on our site, we may earn an affiliate commission. Anyway the above is sufficient for authentication, no MAC address spoofing is necessary. Copyright 2000-2023 M2N Limited E. & O.E. In some cases, the compensation may also impact the rating and tags assigned by Envirogadget.com. All routers have a life span so perhaps its time to think of moving onwards. Like Dual Band routers as its something we are looking in to offering in the future. Sorry OP for butting in, but I was very excited after being told no. Cheers I know that is a option but there is just far to many things that need to be plugged in & I'm running out of sockets. Do I just need to change the connection type to PPPoE and add the standard BT username and (any) password? The rating is also determined by our subjective opinion and the brand preference based on the reputation or market share of a particular Brand/Company. I had a BT router before which was great for this. This router does not allow me to split the bands in to two separate networks, meaning I've had to disable 5ghz for some of the older tech I have to work.. TechRadar is part of Future US Inc, an international media group and leading digital publisher. You're definitely not in breach of any t&c's by using your own kit on BT. If say its a year old I would bypass that router. 4. is there any way to replace the standard router? Thanks for the reply, I have read a number of users have a similar issue as mine with a lot of devices on the network and a more robust router appears to work better, thought it might be worth a try at least. 12h32. You cannot turn off the 5GHz on the discs, and they are just an extension of the Smart Hub 2, and have to be in range of the Smart Hub 2. All Rights Reserved, By submitting your email, you agree to our. @Stu_H You appear to be missing the fact that the OP has a FTTC service rather than FTTP so needs to be either looking for a combined modem/router or both a router and standalone modem. BT Smart Hub 2 (opens in new tab) It may not display this or other websites correctly. Ok Thanks so if got RT 2600AC with another modem is there anyway I can add extra Lan ports without getting a port extender as well ? The No. BT can't support you to set up your alternative router, but business broadband customers can opt in to Enhanced IT Support. It's very unlikely that you'll find a significant improvement from a direct replacement, located in the same place. It has taken me nearly 8 months to decide what router I wanted to install. Heres how it works. Provided of course that@sumpsimus is not on a G.Fast connection, as that needs the Smart Hub 2. on What are the Top 10 Router To Replace Bt Smart Hub to buy? It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs from BT, Smart Wireless and Smart Scan. We spend hours testing every product or service we review, so you can be sure youre buying the best. why do now tv not supply dual band routers ? I am thinking of purchasing a new router to replace my smart hub with as I would prefer to use a router with QoS. Hi everyone, always had great success here. - edited You are using an out of date browser. - edited Both offer leading class QoS options, smallnetbuilder has plenty of info on the Asus and Netduma have their forum where you can see what its about. What smart hub comes with your BT broadband plan? I left my BT/EE HomeHub unit in place and switched off wifi and DHCP and hooked up an Asus RT-AC68U router and setup a new subnet and let it manage the wifi and DHCP and have a couple of s/hand BT WholeHome discs on there to spread the wifi around took maybe 10 mins to configure and hasn't skipped a beat in the last couple of years. 1 Home Entertainment Tech Resource. I use a Fritz!Box on BT FTTP, no special configuration was required beyond entering the generic BT PPPoE username/password, and IPv6 worked out-of-the-box. Dual ISP - Router and Switch Configuration and Router Selection. BT have sent a replacement out and it is still doing the same, I am now at the point where I need to try an alternative modem/router. Please be aware that Envirogadget.com might accept advertising compensation from companies that may appear on this platform, and this may influence the order in which the content/product/service/company is advertised. I know this doesn't make sense because 5ghz is shorter range and has lower penetration. Loads of people already do this and unlike Sky, BT don't seem to mind. #1. 28-08-2021 Please keep the BT Business Hub, just in case you have any problems. A new (different model) router is unlikely to "fix" a line fault either. Considering such a scenario a challenge, we put in in-depth research leveraging Artificial Intelligence and Machine Learning; we reach a sound conclusion with a list of the most precise products mentioned above. If that is not possible, then plug in a 2.4GHz wireless access point, and connect problematic devices to that instead. 28-08-2021 You can use your own Router if you wish as we cannot stop you from doing this however Now TV would not offer support on this in anyway as we would prefer that customers use our own equipment and so we do not offer support for any 3rd party equipment. First of all we need to know what broadband service you have, full fibre (FTTP), VDSL (FTTC) or G.Fast. I changed to the Now TV package from BT and am frankly very unimpressed in the reduction in connectivity. 1 Home Entertainment Tech Resource. Remember: our engineers won't be able to recommend, connect, or support any non-BT equipment or devices. Computer Hardware, Software, Internet + ISP Forums, A beginners guide to using a third party router with BT FTTP, Advice Needed - BT Fibre 900 and Asus Router Slow Wifi. Everything you need to know about smart homes, Heres where you can preorder Nintendos Zelda-inspired Switch OLED, How to follow live sports scores on your iPhone lock screen, How to make your HomePod alert you when your smoke alarms go off, How to upgrade to the new Apple Home architecture, Make a note of your current Wi-Fi network name (wireless SSID) and password. If you turn the WiFi off on the BT HomeHub it would still act as both the router and modem, you would merely use the Eero in bridging mode for WiFi and leave everything else to the BT HomeHub. If your home hub5 worked, you are not on G.Fast. Envirogadget.com is a data-driven platform that uses proprietary algorithms to analyze product descriptions and features customer reviews, price comparisons, and provide deep insights into top brand products available in the market. While the large majority of people will find themselves with the BT Smart Hub, those who upgraded to BT Plus with Complete Wi-Fi will have the BT Smart Hub 2 (or you can buy it from the BT Store (opens in new tab)). Basically the fact that both the 2.4ghz and 5ghz bands are on the same SSID seems to be causing problems for some of my devices (in particular my Epson wireless printer). Re: Router connection. Is this correct? Sunday at 4:24 AM. This is a premium service which can offer technical support, including third party routers. Using my own router (Netgear RAX200) on a BT Business FTTP line, ipv6 works without any special configuration. I have BT Halo 3 with FTTC. BT has two hubs available right now and a host of older models that you might still have if you have an older plan. If its BT then you have 2 choices really for a modem (only). 17h07 All representations of features and other information are subject to change at any time, and all the information presented on this page is disclaimed. Whether that be with the latest iPhones and Android handsets, breaking down how broadband works or revealing the cheapest SIM plans, he's in the know, and will help you land a bargain. You need to use the login bthomehub@btbroadband.com with the password 'bt' when setting up the PPPoE networking protocol. A separate access point is usually the easiest way, if temporarily turning off 5GHz does not allow the problem devices to connect. My experience is that it is possible to replace this router with my own router. 27-08-2021 Nope, no issues at all with using own hardware on BT. As Keith says turn off the 5GHz wifi , as you're on FTTC they'll be no loss of speed to wifi attached devices. 28-08-2021 09-02-2022 The Now TV service suits me perfectly but is seriously let down by substandard, outdated equipment - this was a shortsighted decision on the part of Sky because there is little I, as a customer, like less than being left with the feeling that I've bought a pup. Thanks for the really helpful responses all. We currently have a SmartHub and Whole Home wifi, the SmartHub drops the DSL connection daily. UNLESS THEY RELEASE DETAILS FOR USING OUR OWN ROUTERS?MODEMS..Dsl connection kit! If you are into gaming and want a better setup there are a few routers out there aimed more at helping gamers. So if you choose to use a 3rd Party router then you would have to get the details to set this up yourself as we do not have individual settings for every router. It is much more likely to be a line fault than a problem with your SmartHub. Hi there, did it work? Cheers for your input so far all! All other settings as standard (PPPoA, VC, MTU=1500, VPI=0, VCI=38). 10h01. I cant seem to be able to change the video quality on the youview tv box so having a router that supports QoS (or mu-mimo?) 28-08-2021 Thanks Doug. The TP Link routers handle both QOS and bandwidth controls very well. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. We've designed your BT Business Hub to get the maximum performance from your BT Business fibre broadband. But, understandably, for troubleshooting purposes BT would ask you to reconnect their own router so i wouldn't sell it on ebay. For a busy household the netgear XR1000 is the WiFi 6 router or the XR500 offers WiFi 5 wave 2 support. Does anyone know if sky q hub will work on nowtv fibre as looking at replacing normal nr701 hub and on fab fibre package? To be honest the R7000 is a little plagued with issues and knocking on a bit now and manufacturers are well on the move over to WiFi 6. on Or even What are the Top 10 affordable (best budget, best cheap, or even best expensive!!!) I'm switching from Virgin to BT FTTP tormorrow and I'll be using the same router (a Linksys mesh). All representations of features and other information are subject to change at any time, and all the information presented on this page is disclaimed. Because this came with BT's ADSL plan, it seems to be one of the weaker routers available from BT. I used to use Draytek back in the day and it was great. It looks like the OpenReach modem does not do PPPoE itself and you have indicated that Eero do not do so either. The Asus offer lifetime virus and malware protection which is free where with Netgear if you want that cover you must pay for Armor which protects your devices on an annual subscription. You don't need to "worry" that router X works with NAS Y - as long as they talk ethernet anything will be fine. wifi was higherdecent kit NOW TV - single band hub, very poor wifi functionality (known about)Router - 38Mb.WiFi-17Mb. For a better experience, please enable JavaScript in your browser before proceeding. Personally if you have a family and want a set and forget router with great performance the Asus is easier once you have it all set up. List of Top Rated Router To Replace Bt Smart Hub from thousands of customer reviews & feedback. BT Full Fibre 900 - - - recommended router to replace the BT Smart Hub ? https://www.tp-link.com/uk/service-provider/dsl-router/archer-vr400/. BT Business FTTP(oD) 330/50 -- 4+2 ONT -- Netgear RAX200. When its finally time to get a new Wi-Fi router, theres no need to panic. Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. Using my own router (Netgear RAX200) on a BT Business FTTP line, ipv6 works without any special configuration. Ive found the best thing to start with is buy a standalone modem then start from there.
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