Simply present your Seniors Card and pay by cash, credit or debit card. $8.86 per day remaining on your 7-Day Express Bus Plus card. Current SA Seniors Card members If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. We do our best to get service moving again or to give you options to take another train or bus. Contact us to cancel your registered metroCARD as soon as you notice it is missing. r/Adelaide on Reddit: Is there an app that can let me use my phone as Trains are equipped with ramps at the front-most entrance to enable wheelchair passengers to board. Anyone can buy a regular, concession or student metroCARD but you must always carry your relevant concession card or student ID card on-board. A confirmation code will be sent for validation. There are several options for reaching the city from the airport. Most MetroCard claims can be filed online. Please check back later to finish subscribing to service updates. Lost Your Unlimited MetroCard? MTA Will Refund it for Free If you have questions about the Seniors Card program, including how to use it on public transport, see our frequently asked questions. the MetroCard, MetroCard Vending Machine Receipt or Select Bus Service (SBS) Receipt is received by the MetroCard Customer Claims center: . Your Seniors Card is ready to use on public transport as soon as you receive it. Replacement plans soon fell through and the original equipment remained in use until 2012. How Can You Replace Your MTA Senior Card? - Reference.com You can hail a taxi on the street (a taxi is available if its rooftop light is on) or at taxi ranks in built-up areas. If you have auto recharge setup on a metroCARD, cancel that, too. If you need your password reset, please emailseniorscard@sa.gov.au and staff will email the details to you. Submit your application online or find out how to apply via a hard copy form. Login to make comments, or download the Lost On Campus App. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. You will not receive a replacement MetroCard; your refund will be in the form of a credit back to your credit, debit or ATM card for $4.04 per day remaining on your 30-Day card and $8.50 per day remaining on your 7-Day Express Bus Plus card. Brooklyn, NY 11201. The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in among others Montreal, Canada; Houston, Texas; and Toulouse, France. If you would like your credit transferred to a different metroCARD, please visit the Adelaide Metro InfoCentre with your Seniors Card and the metroCARD or call the Adelaide Metro InfoLine on 1300 311 108 (7am-8pm daily). A Transport Concession Card entitles the holder to concession travel on Adelaide Metro bus, train and tram services. Lost, stolen or damaged metroCARDs - Adelaide Metro How to file a MetroCard claim You can complete this form, but know that many claims can be filed online. Information on listed products and services, including Covid-safe accreditations, are provided by the third-party operator on their website or as published on Australian Tourism Data Warehouse where applicable. You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. "custAction": "event2" Add a travel card to Apple Wallet - Apple Support (AU) (Cards purchased with cash are not protected. Pay-Per-Ride (Regular) MetroCard: Ask a station agent for a postage paid envelope or mail your damaged card to: MetroCard Customer Claims We credit: The refund of full days remaining is based on the day you notify us of your loss. Improve this listing. When you validate your metroCARD on-board a bus, train or tram, or at barrier gates, the validator will flash both green and yellow lights to show it has auto recharged the metroCARD, and will display the new balance on the screen. Other ways to apply Start now Transport concessions for asylum seekers Who can apply You can apply if you: Once you have logged in for the first time, you should change your password. Please check back later to finish subscribing to service updates. Seniors Card | Seniors Card Related information metroCARD conditions of use (PDF, 349 KB) Seniors Card How to catch a bus, train or tram Passenger behaviour and safety Public transport apps SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? Adelaide to roll out open loop tap-and-pay ticketing across - NFCW Validating your metrocard or metroticket - YouTube 78 gringoesai 1 yr. ago Say you are from interstate and had no idea. The journey from the airport to the city takes around 15 minutes. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. Seniors Card members visiting South Australia can also access hundreds of discounts at businesses across South Australia. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. Use the Adelaide Metros My next service tool to find your nearest stop and real-time service information. How to get to Australia's most iconic cities. "screenSet": "Aus-ProfileUpdate", If you need to order tickets for more than one Seniors Card member, you must submit one form per person. You can sign up to join the community of customers who fill out our quarterly Customers Count survey. We credit: $4.24 per day remaining on your 30-Day card, and. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. 3 Find out how you can update your personal details online or via phone. A replacement card will cost you $5. If you need to talk to us about your password or account, please call the InfoLine on 1300311108 or visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. "startScreen": "gigya-update-profile-screen" Replacement Seniors Card Public transport WeekendPlus Through the Lens Apply for a Seniors Card Check if you're eligible, submit your application online or by post and receive your card in the post. Due to overwhelmingly positive response from trial users, it was launched in November 2012.[1]. If you have an online metroCARD account, it gets updated every night and will show your new balance and transaction history the next day. We recommend updating your browser to the latest version. Sadly, the way the key structure (there are about 4 keys) is set up, there is no key that will let you access the card value in a read-only fashion. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: You can recharge your Seniors Card with a credit card or you can set up auto-recharge. [2] In 2010, it was announced that Affiliated Computer Services had been awarded the contract to replace the aging Crouzet system with a new contactless smartcard system, which would allow the current Edmondson-sized magnetic stripe tickets to remain in use. Adelaide, South Australia South Australian Tourism Commission. Its most convenient for travel within the city and reaching the popular coastal suburb of Glenelg. Follow the instructions on the vending machine screen and dont remove your metroCARD until it confirms the recharge has loaded. moving from a student metroCARD to a concession metroCARD), youll need to buy the new metroCARD and pay any difference to round the balance up to the nearest $5. In line with the metroCARD terms and conditions (PDF, 349 KB), metroCARD and associated products and services are non-refundable, unless you are a South Australian Seniors Card holder or an authorised representative of a deceased registered metroCARD holder. Email. You can order a replacement card by: Logging into your online account if you have previously registered. MetroCard Customer Claims Lost Card Report a Lost/Stolen Card If your Go-To Card or pass is lost, stolen or damaged, notify Metro Transit immediately to deactivate your card. All prices quoted are in Australian dollars (AUD). Please bring the metroCARD(s) with you. }, {"PageInfo":{"template":"","component":"PageInfo","jcrCreated":"Thu Jan 19 12:08:26 AEDT 2023","jcrCreatedBy":"","lastModifiedBy":"","lastModified":"Thu Jan 19 12:07:19 AEDT 2023","contentType":""},"Hero":{"component":"Hero","subTitle":"","title":"Getting around Adelaide","playerId":"default"}}, If you choose a regular metroCARD, youll need to load it with some money to cover your fares. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 9am to 5:30pm Monday - Friday, and 9am . Your login is the word 'SENIOR' followed by an underscore (_) and then your seven digit Seniors Card number (eg SENIOR_0000000). Each time you submit the form, well enter your name into a drawing to win free rides. Find out more aboutdifferent metroCARDs and fares or use our fare finder for a recommendation of the fare you need. You will need to show it to your driver or inspector if they ask for it. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. Membership | Seniors Card Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. More importantly, you'll be giving us valuable feedback that we share with our team to make your commute better. How do I check Adelaide metroCARD balances? There are two kinds of validators: dual-purpose and Metrocard-only. Adelaide Metro is to enable passengers to make contactless fare payments with their credit or debit card or their tap-and-pay digital wallet on all its bus, train and tram services in the South Australian state capital. If you lose your Seniors Card or it gets stolen or stops working, use Seniors Card member online services or contact the Seniors Card Unit on1800 819 961 orseniorscard@sa.gov.au and a replacement card will be provided to you at no cost. To access your metroCARD account on the Adelaide Metro website, you need to have a login and password. The GO in GO Ticket stands for General Order, which is what we call our plans for work and alternative service. When you validate your metroCARD on a bus, train or tram, watch the screen. "taIdRetryLimit": 3 Tq l Adelaide is served by three major taxi companies: Independent taxis, Suburban taxis and 13cabs (Yellow Cabs). Make the most of your time in Adelaide with a guided driving tour, such as Adelaide Sightseeings Adelaide City Highlights tour. We use both Courtesy Passes and GO Tickets to honor our pledge to keep you moving. ), Everything you need to know about fares and tolls in New York. Vending machines at stops and stations dont accept cash. Probably tried the debit card too you pathetic bastard, glad I cancelled that right away. DOCX Mobility pass - South Australia All other customers Many claims can be filed online The majority of buses, trams and trains have accessible options check the, Use 98 City Connector buses to travel between Adelaides downtown hotels and attractions such as the. SA.GOV.AU - Apply for a transport concession card - South Australia Find out how you can request a replacement card if yours is lost, stolen or broken. Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. We have detected you are using an out-of-date browser. Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, refunds at the Adelaide Metro InfoCentre will be in cash only, refunds and credit transfers require the Seniors Card member to be present or available via phone, if you have less than $5 credit, the refund or credit transfer will need to be completed at the Adelaide Metro InfoCentre, credit, and a recent validation, will still be required on Seniors Cards to access the discounted parking at the, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). enjoy your metrocard : r/Adelaide - Reddit The original ticketing system was based on the Crouzet system and was provided by Affiliated Computer Services. A customer service representative will assist with processing a refund. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. File a claim online You can file an online claim for these issues: Balance Protection Claim Check on the status of a MetroCard claim previously submitted Lost or stolen Reduced-Fare MetroCard MetroCard not returned from bus farebox/AutoGate MetroCard Vending Machine problem Overcharged MetroCard Select Bus Service MetroCard Fare Collector If not, you can print this form (or get one from a station agent) and mail it to us here: If you believe that you were incorrectly charged by an OMNY reader, you can dispute a charge in a couple of ways: Our goal every day is to give you the best service possible and, when something goes wrong, to fix the problem as quickly as we can.
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