Stansted Airport Currency Exchange: Should you exchange money at the airport? Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Please note that a Post Office branch will not be able to assist you with a refund for Travel Money Card top-ups. We offer a range of other useful products and services. Please complete our enquiries form to tell us what youd like to know or share feedback on your experience. Want a card that makesholiday spending super simple and ridiculously convenient? 2. Max daily cash withdrawal: 500 SGD This would mean that your transaction has gone through two exchange rate conversions which will increase the total cost of your transaction. You can also learn about how to contact us. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if its been sent in the post. Make contactless payments from any of your cards (including your Post Office Travel Money Card) using your favourite digital wallet Apple Pay. Refunds are available on all purchases of Post Office Ltd (Post Office) foreign currency either online or in branch. 2277 0 obj <>stream If the currency falls outside of any of the 22 we offer on your card, you will be charged a cross boarder fee. 629 Posts. Log into your online account top up your Travel Money Card, view your transactions and more all in one place. If youre heading overseas, a travel card could be a handy solution for covering your spending. Orders incorporating same day collections: Cancellation can only be undertaken prior to dispatch of your order. Buybacks are when you have been on holiday and returned with some foreign cash left over, which well then buy off you. Order online and we'll deliver within 2-3 days, Pick up a Travel Money Card instantly at your local Post Office. Download our free app for your mobile device: If your cards been lost or stolen, were here to help. trailer Just enter a postcode, town name or street name to get a list of branches near you and their services, including those that trade in foreign currency. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Renew your card 6 months before it expires (and up to 3 months after it's expired) in NetBank, the CommBank app or at . *Wherever the Mastercard Acceptance Mark is displayed. Post the following documents or email a photo/scan of them to us: Post to: FREEPOST, POST OFFICE, CUSTOMER CARE. If you cant remember your travel money card PIN, phone the contact centre. Activation can also be done by calling our automated line on +44 (0) 20 . Consider the exchange rate and fees to decide if this is the option for you. The question is, how do you get your hands on a travel card? So, the exact amount of travel money youll receive on your travel card will depend on the rate at the time of your purchase. Withdrawal charge 2 EUR USD , US Dollar We appreciate that it is always handy to have a few lower denominations available for small purchases at the start of your travels. Fees will apply for every cash withdrawal. Use our app to order and activate your Travel Money Card, view your balance and top up your card. This will be stored but will not affect any credit rating. You can call the contact centre on 0344 335 0109 when youre in the UK or +44 (0) 20 7937 0280 when youre overseas. To avoid unnecessary chargers to your card, wherever asked, you should always choose to pay for goods or withdraw cash in the currencies of your card. Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card. We offer a range of postal services to send, collect and return items, including regular sender services. Protect whats most important to you from your mobile phone to the future of your family. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. No fees apply, we just use the days exchange rate, Call us to ask for a refund. Apply for passports, licences and permits, get documents certified, your identity verified. Max daily cash withdrawal: 500 USD Withdrawal charge: 12.50 DKK, GBP Great British pound You can load your Post Office prepaid travel card with funds in any of these 23 currencies: You can top up your card with between 50 and 5,000 in any of the currencies listed above. Withdrawal charge: 3 SGD, THB Thai baht Before travelling overseas, you load money into the travel money card account, locking in the exchange rate for foreign currencies at that time. We recommend that you always pay in the local currency and not Sterling. Refunds must be claimed no later than 28 days from the date of purchase. Below, well take a closer look at the Post Office Travel Money Card, one of the most popular travel cards out there. You can renew your card by either visiting a Post Office branch or by contacting the Post Office customer service team. Find the answers to the most frequently asked questions. Include the $19.53 fee with your passport fee in your check or money order payable to the U.S. Department of State for fastest return shipping. xa}r This will prevent high fees and very poor exchange rates being applied at an ATM or retailer. For example, if you go to Brazil and use your card at a local restaurant, youll be charged the cross-border fee of 3% as Brazilian real isnt supported by the card. You cannot pay with a credit card. Please use the form below to ask a question, report a problem or suggest an improvement, and our customer care team will get back to you soon. Money Orders | USPS Order your card online or through the Post Office travel app and we'll deliver it within 3-5 days. Before leaving the UK, make sure you have activated your Travel Money Card. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. The refund offer does not affect your statutory rights. We've compared 50 European cities for the prices of a short break to see where you can make the biggest savings. Withdrawal charge: 200 JPY, NOK Norwegian krone that accepts cards which display the Mastercard Acceptance Mark. Where possible, you should print this and take it with you if you are collecting your order from a Post Office branch. See also How long does it take PayPal to take . Manage and top up your Travel Money Card account online. 0000180805 00000 n If you have money in one currency and spend in a different currency well automatically move this for you to authorise a transaction. Max daily cash withdrawal: 1,500 TRY Post Office and the Post Office logo are registered trademarks of Post Office Limited. Max daily cash withdrawal: 500 CHF We will always try and offer the best rate, subject to this criteria. Please note that this is not a secure way of sending information. Withdrawal charge 20 NOK, NZD New Zealand Dollar The current exchange rates are displayed during the ordering process. Post Office Travel Card review | Fees, Currencies & Alternatives They tend to be cheaper to use than your ordinary bank debit card, and can even offer better exchange rates compared to buying currency. * Last name. Max daily cash withdrawal 700 AUD , regardless of which card youre spending on. Youve got your holiday wear, your sunscreen and youvetriple-checked that your passport is in your bag (yep still there). The Post Office travel card is certainly handy for when youre jetting about and want a secure option for payments in different currencies. Activation can also be done by calling our automated line on +44(0) 20 7937 0280. Exactly 12 months after your card expires, you'll start to be charged a monthly maintenance fee of 2. Max daily cash withdrawal: 17,000 THB First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Travel Money Card FAQ | TUI Withdrawal charge: 8.5 AED, AUD Australian dollar We do not recommend the use of ATMs to check your balance as they will provide a GBP figure using a different exchange rate. You then use the card for purchases and cash withdrawals like a debit or . Read the small print before you use the Post Office foreign exchange service. Were here 24 hours a day. We know that sometimes things beyond your control can mean your trip gets cancelled. Withdrawal charge: 600 HUF, JPY Japanese yen If you are buying currency and paying by card then you will need to bring one of the following; We cannot accept anything other than one of these documents. A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. endstream endobj 2276 0 obj <>/Filter/FlateDecode/Index[98 2150]/Length 66/Size 2248/Type/XRef/W[1 1 1]>>stream When your Post Office Travel Money card expires, your card will stop working and you will not be able to use it to make any purchases. If the currency falls outside of any of the 22 we offer on your card, youll be charged a cross-border fee. Just activate it and go. Max daily cash withdrawal 750 NZD The check that we carry out in-branch is to confirm that the details you are providing in relation to your name, address and the details on your identification document are correct, and that there is no reason for us not to sell you currency. Travel Money Card. Exchange rates vary between online and branch. 020 7937 0280. We offer a range of postal services to send, collect and return items, including regular sender services. * First name. Fill out the money order at the counter with a retail associate. Do not submit a return envelope to us with postage pre-paid. Download the Post Office Travel app from the Apple App Store or Google Play. 0000016238 00000 n But what if you wanted to accessallof your cards while travelling? Keep in mind though that rates may vary whether youre buying online, via phone or in-store. Yes. Travel App - our free app can house up to 3 valid cards and you are able to order your first TMC via our app -delivery will take 2-3 days. Alternatively, you can use the new wallet-to-wallet feature in the app. I rang to order a new one and asked why It hadn't automatically been issued. Exactly 12 months after your card expires, youll start to be charged a monthly maintenance fee of 2. Order online,via the app or in branch and load any of the 22 currencies on your Travel Money Card. Youll also be charged an inactivity fee (2 per month) if you dont use your Post Office travel card for more than a year. This is the rate used when you sell unused currency back to us and is different to the rate at which you purchased currency from us. [sWopty)h[TK@[ZGD2Zq.Ru+\!mYI_Lj^/RdY3@pjXFWwi+A\W}a&y-5$ lOA3&/@v&f*C~WY8&g$( You will need to have a permanent UK residential address in order for us to be able to do this. There are no ATM fees for withdrawing up to 200 a month (2 or less withdrawals) and youll get the mid-market exchange rate on every transaction. Please call our Travel Money card team immediately on: For enquiries about transactions or managing your card online or via the app, call: Leave the money on your card for your next holiday, Visit any Post Office branch and withdraw the balance over the counter in Sterling. Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. In order to continue using your card, you will need to renew your card. 0000025686 00000 n If ordering in-branch, let the staff member know the full list of currencies and products you require. And which one should you go for? No, you dont have to move money. Max daily cash withdrawal 6,500 ZAR If we cannot verify your identity we cannot proceed with the transaction. Need help managing your Travel Money Card and transactions and can't find the answer you need in our FAQs above or self-service tools? 2248 30 There is such a thing as a soft credit search or a soft credit check, which is recorded in your credit history, but is not visible to other lenders. Plus, you can move money from one currency to another whenever you like via our app or online. You may be able to withdraw it at a local Post Office branch or ATM, although fees may apply. We provide a range essential financial services, from savings, borrowing to money transfers. A guide to using a debit card abroad, including which countries accept Visa and information on fees and exchange rates. Get more out of your travel money. We recommend that you load the currency of the country that youre travelling to. Order online,via the app or pick one up in branch and load it with any of the 22 currencies it holds. With one prepaid Mastercard, you can store up to 23 currencies. Withdrawal charge 30 ZAR. Well process your request and send a Payout letter for the difference between your buyback and initial purchase rates. Please call 0345 8500 900 during our office hours, which are Monday to Saturday from 8:30am to 5:30pm. The Post Office offers exchange rates that move up and down according to the demand for currencies. You should receive a new card automatically. Note, that Wise will not charge you for these withdrawals, but some additional charges may occur from independent ATM networks. The Post Office travel card is handy to have if youre travelling and want to keep your money safe. Max daily cash withdrawal: 3,500 SEK Post Office Travel Money Card Review [ UK's Choice ] - Banking & Finance If obtaining a refund for cash only the original currency purchased will be accepted. This includes things such as identity checks, where a company confirms the details you have provided are correct. Withdrawal charge: 1.5 GBP, HKD Hong Kong dollar Your Cash Passport Platinum Mastercard is an easy to use travel money card that's accepted wherever Mastercard is, worldwide. 0000003918 00000 n But just remember to compare exchange rates and fees (especially for those all-important ATM withdrawals) before choosing a travel card for your trip - as you could be getting a better deal elsewhere. 0000000016 00000 n Max daily cash withdrawal 1,500 TRY We have listed each available currency and their associated withdrawal limits and charges below: EUR Euro You also wont get charged for using it for payments. Unfortunately, we don't have a central phone ordering facility. After you've activated your card, you can manage it using our Travel app or a web browser. Our Travel Money Card can be used in shops, restaurants and bars around the world, so theres no need to carry lots of cash abroad. Cash withdrawal limits can vary depending on the currency . Read on for the lowdown on how it works and why you should add it to your Curve account for a seamless travel spending experience: The Post Office Travel Money Card is a prepaid card on which you can load up to 23 currencies. But for now, lets focus on the Post Office travel card. So, you can spend in shops, bars and restaurants without any charge - as long as youre paying with an available balance of a currency supported by the card. Please make sure youre using the latest version of your internet browser. 0000001898 00000 n Withdrawal charge 3 CAD, CHF Swiss Franc This means that your pounds go further, wherever youre travelling to. Spend up a storm like a local. Your change of PIN can only be done at UK ATMs that accept Mastercard and offer the PIN change facility. If youre not happy with your Post Office experience, please let us know and well do our best to put things right. . First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great . Our team's here for you. Withdrawal charge 50 CZK, DKK Danish Kroner There are a number of reasons why we may not have been able to verify your identity, such as the following; In order to comply with card issuer, banking and crime prevention requirements we must be able to verify your identity. Max daily cash withdrawal 3,500 SEK Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Max daily cash withdrawal: 3,250 NOK As with many retailers, the cheapest order / distribution method is online, where centralised packing costs can be used. Passport Application & Passport Renewal | USPS No. Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. Yes you can. Post Office Travel on the App Store Editor, Marcus Herbert, http://www.moneysavingexpert.com/travel/cheap-travel-money. 0000028982 00000 n Use our Travel app to top up, freeze your card, transfer between currencies and be reminded of your PIN - and much more. 3. In branch - simply pop into a Post Office branch to get your TMC there - please remember to take a valid passport, UK driving licence or a valid EEA card in order to obtain your card. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Or get in touch with our travel team if you still need to. Canadian Dollar - 3 CAD. The Post Office Travel Money card is intended for use in the countries where the national currency is the same as the currencies on your card. See full information below, which is applicable to all currencies available on the Travel Money Card. Certain countries have restrictions on the amount of currency you can take in and out per person. Choose your currency and you can top up your card with between 50 and 5,000 in any of the 23 currencies listed above. These lines are open for 24 hours and 7 days a week. It is therefore important that you provide the correct contact details during the order process. Use it wherever the Mastercard Acceptance Mark is displayed. Compare prices of holiday essentials across a range of popular tourist destinations. Read 608 reviews of the Post Office - Compare Holiday Money One last thing to note on the subject of fees. Max daily cash withdrawal: 2,500 DKK Travel Money Card - Prepaid Currency Card | Post Office If you are in the UK, you can contact on 0344 335 0109, if outside the UK then +44 (0) 20 7937 0280. Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: Don't trust us with your crypto: introducing transfers. You can top up, transfer between currencies, manage your account and more using our Travel app or going online. Post Office Travel Money Card MoneySavingExpert Forum Withdrawal charge 12.50 DKK, GBP Pound Sterling Take the Wise card, for example. Max daily cash withdrawal: 40,000 JPY Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 0000004031 00000 n Protect whats most important to you from your mobile phone to the future of your family. Renewing the Post Office travel money card If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees . And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' Card expires three years after you get it and the fee kicks in then - Ask FairFX to replace card with new prepaid travel card, then move balance to new card (free) - Withdraw entire balance via ATM (1 fee) (1) ICE: Yes - 2/mth: One year after card last used - Top-up card (free for foreign currency, 2% fee for s) For example, if you are using the card in Spain you should always choose to pay in Euros if offered a choice; choosing to pay in Sterling (GBP) in this example would allow the merchant to exchange your transaction from Euro to Sterling. You can unfreeze just as easily if you find your card again. Withdrawal charge 7 TRY, ZAR South African Rand We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. Travel Money Card - Prepaid Currency Card | Post Office Max daily cash withdrawal: 110,000 HUF Max daily cash withdrawal 3,000 HKD We send cards via First Class Mail. A Post Office Travel Money Card is a prepaid card that can be loaded with up to 13 different currencies. The app allows you to top up, track spend, view balances and freeze spend. Question: How Do I Register My Tui Travel Money Card This is not a credit check and it wont affect your credit rating, however the check will be recorded against your details and will be visible to anyone carrying out a similar reference check. Fee changes depending where cash is being withdrawn. We offer a range of other useful products and services. Branch exchange rates depend on several factors, egbranch location, competition, cost of order, convenience, etc. Activation can be done through the free Post Office Travel app - download now from the Apple App Store or Google Play. Remember, your balance is held in each currency so is not affected by exchange rates unless you change it to other currencies. If you require a card in a shorter time please check with your local Post Office branch. %PDF-1.4 % A 20 cancellation fee may apply. The good news? Youll need to take a form of photo ID with you, such as a passport or UK driving licence. If it hasnt arrived after the expiry date, call the contact centre and theyll issue you with one. We offer a range of postal services to send, collect and return items, including regular sender services. Max daily cash withdrawal: 300 GBP Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Withdrawal charge 15 HKD, HUF Hungarian Forint *No charges when you spend abroad using an available balance of a local currency supported by the card. N7yR!N#,"4-)PYAaKqlT{h1 Full details of our charges and fees can be found in our Travel Money Card terms and conditions. 0000015387 00000 n Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. They can issue you with a new one. When you place your order you will be given the option to select a preferred delivery date/time. You will, however, be offered a home or branch delivery service which is available next working day, provided you order before 3pm. Withdrawal charge 200 JPY, NOK Norwegian Krone What happens when my Post Office Travel money Card expires? Max daily cash withdrawal 40,000 JPY Manage your holiday essentials together in one place on the move, from your Travel Money Card and travel insurance to extras like airport parking. Something further about the Post Office Travel Money Card - if you've got one, check the expiry date and make a note to ask for a renewal card. Any applicable charges (for instance ordering for home delivery on a Saturday) will be displayed by the system. Withdrawal charge: 2.5 USD, AED UAE dirham If your order has gone through, you will also receive a confirmation via email. Please note that your credit card provider may charge a cash advance fee for buying travel money. The card can be used in over 30 million locations worldwide. When your card has expired and no replacement card has been issued your account will be closed. Withdrawal charge: 80 THB, TRY Turkish lira Branch exchange rates depend on several factors like branch location, competition, cost of order, convenience, etc. We aim to process all refund requests within two weeks of receiving them. The exact fees will vary depending on the currency. Yes, all currencies have top-up limits and balances. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. You can apply to us by post or email to get the difference refunded. To avoid unnecessary charges to your card, wherever asked, you should always choose to pay for goods or withdraw cash in the currencies of your card. Travel Money | Help and support | Post Office Withdrawal charge 8.5 AED, AUD Australian Dollar There are three ways to order a Post Office Travel card: If youre applying in a branch, you should be able to pick up your card there and then. You can also get the Post Office travel insurance policy using the app. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Withdrawal charge: 3 AUD, CAD Canadian dollar This international card can be used in 175 countries worldwide, automatically converting your pounds to the local currency at the mid-market rate. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . When you place your order, you will be given the option to select a preferred delivery date/time. Well refund 100% of the holiday money you bought from us if your trip abroad is cancelled. If you order your card online it will be delivered to your home address in two to three working days. If you think you have misplaced your card and want peace of mind, you can freeze spend on your card using the Post Office Travel app, available on the App Store and Google Play. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. 900412). . This means that a 20 purchase in Spain would cost you 20 and will be deducted from your euro balance. If your order is accepted, funds will be allocated against your card immediately. You can load it with between 50 and 5,000 (see more on load limits below). With Curve, youll get access to the real. Paying in local currencies is quick and easy, especially as its a contactless card. We include information about DCC in every card pack. Max daily cash withdrawal 1,700 PLN Online - follow our application process to order your card online. While rates may be competitive (compared to changing money at the airport, for example), the Post Office is likely to include a margin or mark-up on the mid-market rate. These fees are detailed online or on your welcome letter. If youre buying something in person, youll need to enter your PIN. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We have a fully mobilised purchase journey, but if you are using a mobile device and experiencing problems it may be easier to start the process again on a desktop device. We provide a range essential financial services, from savings, borrowing to money transfers. How do I close my Post Office travel money Card? Once your card has expired you'll pay a monthly inactivity fee of 2 per month if you don't redeem your balance within 12 months of the card expiring. For applications made online or in the app, youll need to wait 2-3 days for your card to be delivered. 2248 0 obj <> endobj Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. 900412). I was informed that due to the Pandemic and people not travelling they had decided that cards would not be renewed automatically. Full details of our charges and fees can be found in our Travel Money Card terms and conditions. Have your bank account number and sort code to hand. Editor, Marcus Herbert. If an Available Balance remains on the Card . A safe-to-use, pre-paid, reloadable, multi-currency card thats not linked to your bank account, Make contactless, Apple Pay and Google Pay payments, Manage your account and top up or freeze your card easily with our Travel app. Post Office reserves the right to amend, suspend or cancel the refund offer at any time without notice. Thousands of Post Offices accept first-time passport applications for the U.S. Department of State. 0000029367 00000 n Refunds exclude any and all delivery charges relating to the purchase of foreign currency. After you've activated your card, you can manage it using our travel app or via a web browser. To get your PIN, download the free Post Office Travel app from the App Store or Google Play, create an account and you can check your PIN wherever you are in the world. Apply for passports, licences and permits, get documents certified, your identity verified.