Members of ALL Accor Live Limitless enjoy an additional discount with the Members Rate benefit at participating hotels. We couldn't stream video but could check email, go online, etc Con's - Drinks are VERY expensive. Save up to 20% compared to the fully flexible rate by booking promotional rate with deposit. It does NOT qualify as a 4 star property in its current condition or level of service. : - , : 15 8, 5 4 - 1,504 , 1,404 . I also even messaged on open table but no one answered that either. We appreciate your sharing your concerns. Over the place get rid of it. Save on your reservation by booking with our discount rates at Fairmont El San Juan Hotel in PR . That traveled with us. Another pool attendant said we should go to the bar and order food because if the server did show up it would be a long wait. We rented the pool day bed for the day- due to a general shortage of staff in restaurants and hospitality lately around the island I was anticipating that service would be fair, however this wasnt the case. Venture inside and find an ode to traditions, old and new. Tripadvisor performs checks on reviews. While these day excursions are larger in size, our focus on quality remains extremely high. Juan our server was very attentive. All things considered though, the kids had a great time and so did we. %PDF-1.4 % Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico . This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. Book your private event, or large party with us at El San Juan Beach Club. . Stay on Route 22 to city center. Hotel Front Desk, Hotel Management, Guest Services. At the time of payment, your bank may charge you bank fees and/or exchange fees. CabanasRevelry meets recovery at Fairmont El San Juan Hotels relaxing pool cabanas. $55. Its a bit annoying to see these prices pop up on your room bill. View all properties on our map and list page. The hotel was clean ( except for bathroom by pool) they could have been inspected more often by staff . Best day pass! - Review of San Juan Water and Beach Club Hotel, Isla We very much appreciate your candid comments regarding your stay at the Fairmont El San Juan Hotel. The Royal Sonesta San Juan: Chill, relaxed weekend - See 3,699 traveler reviews, 2,274 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. A F We are searching for available rooms. The beach staff was helpful with towels, chairs, and umbrellas. Accors global cleanliness & prevention standards under the brands ALLSAFE 0000017113 00000 n Im just dreaming about the day that Ill be back. 253 0 obj <> endobj xref 253 63 0000000016 00000 n Yohelen, was amazing, very friendly. Complete with a helicopter ride to and from a beautiful hacienda, coffee tour experience and picnic, Well & Being Massage, incredible dinner prepared by Fairmont El San Juan Hotels executive chef, Ricardo Cera, and much more. Ask D9063GIkim about Fairmont El San Juan Hotel, Ask Reed419 about Fairmont El San Juan Hotel, Ask sullivanj01 about Fairmont El San Juan Hotel, Ask RLF724 about Fairmont El San Juan Hotel, Modern Property Reminiscent of Classic Puerto Rico, Ask russbeafan about Fairmont El San Juan Hotel, Ask ProfessorRW about Fairmont El San Juan Hotel, Experience Fairmont Moments - Save up to 20%, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, Courtyard by Marriott Isla Verde Beach Resort, Residence Inn by Marriott San Juan Isla Verde, We compared the lowest prices from 7 websites. For more information visit ALLSafeandWell.com. No chairs for guests after 9 am. Overall I like the location , gym , and ambience of the hotel . The only good thing about not seeing a server was that I didnt have to meet the $125 food and beverage minimum. Definitely try the hummus and pinchos on the menu DELICIOUS!! 0000012776 00000 n Venture inside and find an ode to traditions, old and new. Keep an eye on your belongings! Tripadvisor performs checks on reviews. Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. The food was good, drinks were good! Very easy to meet the required spending level. Reviewed Embark on spirited seaside adventures, from lounging in beach chairs beneath umbrellas to kayaking, jet skiing, snorkeling, and more. Very clean and spacious, plus there's plentiful outdoor space to enjoy. Reviewed 1 x King size bed(s) and 1 x Single sofa bed(s), 2 x Queen size bed(s) and 1 x King size bed(s), Ocean/Sea view or City View or Garden View, 2 x King size bed(s) and 2 x Queen size bed(s), Ocean/Sea view or Pool side or Panorama view, Sea side or Ocean/Sea view or Garden View. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite. New mattresses, new tv with 60 cable channels, fridge and new bathroom.- Beach is AMAZING. The cabana on the beach was amazing. 0000001556 00000 n including 2 other families. You can learn about the history of this 16th century citadel. A panoramic tour and dramatic panoramas of downtown Doha. Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. Going to the condado area of (ta && ta.queueForLoad ? For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. Poised on a two-mile expanse of beach voted USA Todays Best Urban Beach in the United States, Fairmont El San Juan Hotel invites guests to dip their toes in the glistening turquoise waters of the Atlantic Ocean. Our server Michael was great. Live entertainment Thursdays to Sundays, bottle service and crafted cocktails. 2 reviews. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. You have Javascript disabled. Just annoying when you cannot get in contact with anyone or your questions answered. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. During the week was much better but I would not stay here again. Night club (if youre into that). The only hotel that (used to) offer day passes is Marriott Stellaris. Should have a set fee because is a day pass to the hotel. Las pasamos sper. Cleanliness 4.5. Stay connected with Fairmont Hotels and Resort and enjoy the latest promo code. Thank you for the great review recognizing the efforts of the staff to create a memorable experience. The music was loud and club-like. Wonderful Hotel in Isla Verde - Review of The Royal Sonesta San Juan The facility is really nice, music was good, stunning beautiful area would go again but with adjusted expectations. This offer is subject to change without notice and cannot be combined with any other offer or promotion. You will see Pueblo supermarket at your left. Rip off 0000019978 00000 n Had a wonderful time and definitely would go back. Every Saturday! We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones. Check prices, photos and reviews. For your safety, Fairmont El San Juan Hotel follows From check-in with Shirley at the front desk to our final minute, we were more than impressed. 0000002788 00000 n To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit, At each touch point along a guest's journey attending a meeting or an event at an Accor property, extensive measures are being taken to protect our planners, delegates, attendees, guests and employees, and aid in preventing the spread of COVID-19. Yesterday Jassray took care of every need of ours, food and drinks. Rented a cabana for the day. 0000018120 00000 n It is always a pleasure to receive feedback. The restaurant hours seemed inconsistent. We never had a good experience with the front. Job specializations: Hotel. There's definitely something for everyone, so if you're looking for a place to travel with your friends or family, this is it. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you. It is always a pleasure to receive positive feedback. Compare prices with real pictures, ratings and reviews from travelers and international students. Book with Confidence :Flexible cancellationandsafety protocols. This was a pricy hotel that boasted AAA Four Diamond Service. Positioned beneath the most authentically recognizable feature of the Fairmont El San Juan, Chandelier Bar has become the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike for generations. Experience our sky lab and take your fitness routine to new heights in a unique outdoor rooftop facility. Taxes and fees that are shown are estimates only. One last tip: Use Uber to travel to Old San Juan and the airport. There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . Please see our partners for more details. Top-Rated Spas in Puerto Rico | Discover Puerto Rico 0000011387 00000 n If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. 0000117298 00000 n The service was great and definitely made the day even better. Staying pre-cruise, we opted for the basic rooms which were comfortable and well appointed in the main tower. Dined on May 18, 2022. overall 3 . The main manager Jhonatan reviera was disrespectful and act like he mange a gang of the cartel. I have been to this property on 3 separate occasions over the span of 15 years and unfortunately it has gotten progressively worse each time. Agreed. Executive Lounge & VIP Floor Supervisor - Gold Job Dallas Texas USA,Hotel Was there from 11:30-4:30. . Travel. The spa's design is Balinese inspired, but the natural beauty is all Puerto Rico. that. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Two pads for a lounge chair on some wood. The front desk staff treated me like I was a difficult customer and said those rooms were reserved for other incoming guests and mentioned several times about accommodating my request. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. Ro Grande. Fairmont El San Juan Hotel - Expedia Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages. Fairmont El San Juan Hotel - Tripadvisor - Great cheap food and drink options on the beach. more. Please rest assured that we are taking the appropriate measures to address the topic in mention. A night of excitement can be followed by a relaxing day beneath a pool cabana, where guests are welcome to relax Pia Colada in hand. My kids (6 & 7) did not want to leave and keep asking to go back. Good Pool. It is always a pleasure to receive feedback. As always, caring for you is our top priority. Horrible service. The senior manger Johanntan Revirea need to be fired as he destroyed our honey moon just because his attitude. Big portions for the $. I believe this not a way a luxury hotel should run .Otherwise and overall my Experience was just above and beyond. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. Vaccinated travelers arriving on domestic flights must upload an official Vaccination Card through the Travel Declaration Form portal. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Extremely disappointed for a considered not all inclusive 5 star hotel:(. starting at. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. Should have a set fee because is a day pass to the hotel. It's unfortunate to hear that you didn't enjoy your time with us, and you feel that the response would be a standardized message. And my husband and I stayed here multiple times and have even stayed at the ocean front villas and spend thousands of dollars here and I have to say I was very disappointed this time & cant exist for the Ritz Carlton to be open because you get what you pay for at the Ritz. http://www.fairmont.com/puerto-rico/activities/pools-and-beach/, Join us for private events at our Beach Club! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109489530', '');}, 'log_autolink_impression');San Juan. Never saw waitstaff. Ample beach chairs, and great service(drinks, food, etc). Caroline United States of America. Location 4.6. 5-star luxury resort near Port of San Juan. Nice gym. This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. You can do this on your own. Contemporary take on a traditional steakhouse. more. !The staff in the cafe was extremely pleasant, especially one older gentlemen with glasses. Youll always go home enlightened, empowered and ready to live your life more playfully and healthfully. Two block walk to local supermarket and CVS.Try some of these restaurants close by: Platos, Mi Casita, Metropol, La Playita and El Alambique.- Staff at the hotel was very accommodating and friendly.Cons:- Hidden charges. Unfortunately, this restaurant is not on the OpenTable reservation network. Originally opened in 1919, the Vanderbilt was Puerto Rico's first luxury hotel; in 1940, it also became the first on the island to have a casino (no longer). We loved the experience, definitely a must do! OpenTable is part of Booking Holdings, the world leader in online travel and related services. Discover inspired cuisine with authentic Puerto Rican flavors by Chef Juliana Gonzalez. The hotel guests are unwarned, displaced and have some concern for safety as the pool praty guests wander the property. For reference the pool near us was 3 1/2 feet deep so my children could easily touch the bottom of the pool. I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. 0000092061 00000 n It's not just the destination, but each step along the way that creates an unforgettable journey. Book for the weekends when there is a DJ! All I can say is that if youre planning a trip to Puerto Rico, you can stop looking at the other hotels and book the Fairmont right now. Fairmont El San Juan Hotel honors the best traditions of the past while creating high-impact new ones, inviting all of the community to find new, festive reasons to plan a gathering. San Juan Hotels and Places to Stay. The drinks were good and at $17 a drink its easy to hit your number. We swam the whole day. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Techno like music playing with bachelorette parties ruined the atmosphere. provides you with the opportunity to experience the beauty of the island safely Fairmont El San Juan Hotel. Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. - Tap Water is always a concern when travelling to the Caribbean. 5. full-menu of cable channels. The street corn not good. The staff was good and very friendly. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,507 traveller reviews, 1,407 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #8 of 15 hotels in Isla Verde and rated 4 of 5 at Tripadvisor. We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate! Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. We did the $450 cabana for 4 people. Report. 1. 1Ft B\lbic"1p.`y~"@ No one was happy with the experience at this hotel. Varies according to period and availability. 0000122066 00000 n We appreciate you sharing your experience for others to read. Appetizers were not great. I was supposed to get an upgrade if one was available upon checkin , but I was denied . FOUR DAY PASS - $150 EL SAN JUAN HOTEL | Puerto Rico 6063 Isla Verde Avenue | Carolina, PR 00979 | 787. hotel day passes - San Juan Forum - Tripadvisor The service lack very much I asked for a wine opener and 2 glasses and it took them over and hour and when I called the girl I believe her name is kenda said that there are other priorities and that they are short staff . 2023-04-18. When entered room there was old food left in refrigerator:( The rest of the week the rooms were cleaned pretty good. four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play.