If you have never been to Red Rocks, just being in the venue is worth the trip. 5 stars!But the AXS App gets 1 little star only. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Nothing will change until we stop rolling over and paying double the face value to scalpers for tickets. Thanks for the review and enjoy your event! You will then be placed in the Waiting Room: It will open the page once the onsale starts, select your tickets and be fast: If you dont want the tickets, the bummer is you have to restart and then join the Waiting Room again. So great to have been helped my tammy. Do not buy scalped tickets. If you're gonna buy resale, make sure it's as close to face value and that you communicate with the seller to ensure it's a real person. Buying Basics Why am I not able to pick my exact seat when buying a ticket? It's nice to have a seat - you won't be crammed as much - a few people will drop down in with their friends and hang in the space. For more information, see the developers privacy policy. Companies can ask for reviews via automatic invitations. Seats are numbered right to left facing the stage (lower number to the right higher number on the left). The Opry Entertainment Group has partnered with global ticketing company AXS to become the country music company's exclusive ticketing partner moving forward. At past Avett shows - the first 25 rows are GA with a mix of rows in there set aside for VIP. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! } I am very thankfull. There's no way AXS can hope to be highly rated without it. Feel free to ask, we are always glad to help! Its all a fan needs, all in one app. 30 minutes before the tickets go onsale, they will give you the opportunity to join the waiting room. Hi Jan,Thank you so much! Makayla is the best employee at the company. Hi customer,Thank you so much! HiA,Thanks for reaching out to us and providing feedback. Stay Up-To-Date with The Opry. This update includes performance improvements and bug fixes. Your seat number is located on the tag on the front of your seat. Front Row Mezzanine, Front Row Balcony these are often made available during an Amex presale, provided you have the platinum or centurion card, or the phone number for customer service at least . What we have found over many years is that a certain kinds of presale can give you great seating and access, while for some other presales always seem to look like the 3rd tier inventory that promoters just want to unload as fast as possible on unsuspecting fans. I got to the event, having paid for 10 tickets, and the etickets didnt work. Site Map | window.addEventListener("sfsi_functions_loaded", function() I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. No violations at all and they TOOK OUR TICKETS BACK. It should serve to make the concert going experience straight forward and generally pleasant, but instead acts as the biggest obstacle to any event going experience. We were thinking about going to The Avett Brothers concert in July and we missed out on their VIP tickets, so we were checking into the GA tickets and weren't sure if it was worth the trip if we were going to get stuck too far away. Glad we could help :). And why did I pay such exorbitant surcharge fees for THIS experience? HOW TO LIST AND SELL TICKETS ON AXS | THE COMPLETE GUIDE thumbsuprun 3.49K subscribers Subscribe 13K views 1 year ago Want to list and sell your tickets on AXS? Rows for General Admission and Reserved Seating vary from show to show. ~VP, Contact Center. again I am truly appreciative of her assistance and I hope you all do your due diligence in ensuring she receives the praise and accolades she deserves. All destination festivals should have the digital/ printable options. Since 2006 (yeah really) we have been a premier source for fans, ticket brokers, concierge services, personal assistants and anyone who needs quick, affordable and 100% Guaranteed Access to presale passwords. But LaDeja provided outstanding service! IP: 185.6.9.159 2023 Opry. Cookie Notice To me it looks like I just fell for some bullshit so let me know if you guys know what that is 1 3 Choosing seats at the venue was a frustrating experience because the app kept freezing up when browsing for tickets. Helped me with what I needed help with! It makes it special because the band is looking a lot of the audience straight in the eye. Once you download the app, search for the event you want. As strange as it may seem American Express is often the worst option during a presale. Sign-Up For Our Newsletter. and our We are working hard to provide the best customer experience so your feedback does not go unnoticed. As noted sound in the 10-20 rows is about as perfect as you will ever hear. AXS Help Centre Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats, AXS Premium and more. My husband and daughter also wanted to go so they ended up miraculously getting tickets too. Even if they left us with 2 tickets we would have made due. Thanks for the review and enjoy your event! Request ID: 7c09f2cd788e2a70. Get all of your passes, tickets, cards, and more in one place. It said PER PERSON, not PER HOUSEHOLD! All of this because we were linked to LAST YEARS tickets! Klicka hr fr att kontakta oss. Please visit our help page or contact customer support for assistance. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. The site owner may have set restrictions that prevent you from accessing the site. Privacy Policy. ~VP, Contact Center. ~VP, Contact Center. Enjoy exclusive access to the Circle Room premium lounge one hour before the show through the end of intermission. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Cody E is a great addition to our team. Alternatively, you may use, Hyatt Regency Denver At Colorado Convention Center, Baymont by Wyndham Denver International Airport, The Brown Palace Hotel and Spa, Autograph Collection, Embassy Suites by Hilton Denver Downtown Convention Center. ~VP, Contact Center. She also checked in after short silenced periods to let me know she was still on the call and was actively working on my issue. We are working hard to provide the best customer experience so your feedback does not go unnoticed. The first thing you will encounter is the dreaded virtual waiting room that puts you into a random lottery to determine when you can buy tickets. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Let us know what you were doing when this page came up, plus your IP and request ID We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Venues owned and operated by AEG utilize their own ticketing website to battle Ticketmaster www.axs.com. Tammi was patient with this newbie. The ticket industry is broken, and the entire business of event sales needs a serious overhaul. Really?!!!. If you're willing to eat the premium cost, I'd definitely buy one of those halloweens off you for ~$120. Listen live to the station that made us famous: WSM, broadcasting since 1925! 45,370 Active members, 79 New signups last 7 days. This might be on the server side but regardless, something to fix. On top of that, he accidentally purchased them on my AXS account, leaving me with 6 tickets for Halloween night, since i'm over the limit, it has me concerned about my tickets being canceled, although AXS agents have told me this won't happen. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) GSA/219.0.457350353 Mobile/15E148 Safari/604.1. What fees are there when buying tickets? Barenaked Ladies Premium Members have Total Access to our complete collection of presale info including all passwords. Rob Zombie & Alice Cooper 30 minutes before the onsale, you will have the option to join the Waiting Room: If you have a password, enter it and press Proceed. Martha was very helpful, but was totally an unnecessary step/hurdle to change my email address. ~VP, Contact Center, Shar'Da B. ensured that my issue was resolved and it was truly appreciated. Opry House Treat yourself to special perks in our Circle Room premium lounge before and during the show! We built tmpresale.com so you can quickly find the presales and passwords for the hottest concerts, sporting events, theatrical productions, family shows, circuses, wwe events and more happening in the United States and Canada. Watch this video for. 3) Must improve the Live chat!the Live chat put me in a cue where I was 49th. This is the version of our website addressed to speakers of English in the United States. Privacy Policy | HiLil.diablita,Thanks for reaching out to us and providing feedback. Martha J is a great addition to our team. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. We are gutted about this as we did nothing wrong. Make them suffer for buying up our chance to see the show. DISCOVER GREAT EVENTSTheres so much to see. HiJacqueline,Thanks for reaching out to us and providing feedback. I was chewing my nails. Don't be fooled - AXS Premium Seats is for scalpers/resale. Very much appreciated. Join a small group of fans for an Opry evening you won't forget. ~VP, Contact Center. | She helped me with an issue I've had for over 5 months now in just a few minutes! So if you prefer a smoke free environment you may want to sit lower. This would have been a five star rating if AXS would have given me mobile or printable tickets to replace the ones I didn't receive in the mail. What's a VIP Package? The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Tickets can be purchased at the bar ticket window. Tap for tickets to see the artists and teams you love. Enjoy exclusive access to the Circle Room premium lounge one hour before the show through the end of intermission. Was your show divided between lower GA, higher GA and reserved in middle? After trying to get my tickets for the last two weeks, she took the time to figure out the issue and actually get my tickets to me. So for theatre events Amex is usually the best especially for Broadway shows where Telecharge is selling tickets. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. We are working hard to provide the best customer experience so your feedback does not go unnoticed. BUT SHE TRACKED THEM DOWN! Thanks for the review and enjoy your event! IP: 54.36.126.202 With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Live Nation Password for April: VINYL They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. They give backdoor access to scalpers, they give most of the good tickets away to celebrities/entourage/sweepstakes/their own resale sites/etc. USE TICKETS WITH THE APPNo paper required. Front row or on the aisle? I didnt get a solution to my problem. We are dedicated to making the needed changes so in the future you have the best experience. Lower has better view of performers, higher has better views of the setting and looks out toward plains which can be remarkable. Here are 8 tips for writing great reviews. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. We are dedicated to making the needed changes so in the future you have the best experience. Great Sherlocking! There is also no search option to look for seats. Requested URL: www.axs.com/events/482155/joe-bonamassa-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/103.0.5060.63 Mobile/15E148 Safari/604.1. For the concert we looked at, there were GA tickets at all different price points but we were under the impression that GA was just first come first serve for seats. So many things can happen to interrupt the chat wait, the longer your customers are waiting in cue. If you are using a presale, which I always hope you do, you will want to enter your password. Sometimes it is all GA, sometimes the front and back are GA and the center reserved, etc. Anyone can write a Trustpilot review. Hi natalie,Thank you so much! Keep trying, floor tickets have been known to pop-up minutes into a sale, Use the mobile app and web browser simultaneously. before even the presale, and most of the front end bullshit like queues and wait times are designed to make it harder for the normal consumer to get a fair deal. Now, tell me why this is happening. ~VP, Contact Center. Thanks for the review and enjoy your event! In fact, I usually open 3-5. The bottom line: Livenation knows how to suck as much money as possible out of each attendee to their concerts, holding back good tickets until the rabid demand of the presale is over seems like just another way to make selling every seat in the house that much easier. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. tickets PRE SALE SOON Apr 25, 2023 - 10:00 AM Learn More > Presented by Grand Brulot Joe Bonamassa The Guitar Event of the Year Texas Trust CU Theatre 1001 Performance Place Grand Prairie, TX 75050 (972) 854-5050 Sat Nov 4, 2023 - 8:00 PM Ages: All Ages Doors Open: 7:00 PM Onsale: Fri Apr 28, 2023 - 10:00 AM Bio: Joe Bonamassa Views here are great. Commemorative photo. Anyone have any experience reselling AXS tickets or advice here? Martha was very helpful navigating a few aspects of the AXS website and in changing my email address, which, unlike certain other MAJOR ticket sellers, one cannot do online in the account section once logged in. Martha J had to dig very deep to find my tickets after they got lost in the system and the venue name changed. They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. Nashville, Tennessee 37219. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. No point in calling for help. I don't have any experience w the premium tickets on AXS myself. It works essentially the same as the web browser. Ticketmaster and LiveNation make finding presale passwords difficult for fans and ticket brokers alike. Hi Y,Thank you so much! Hi Phyllis,Thank you so much! Think again. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Nashville, Tennessee 37214, Ryman Auditorium She paid with her own money and we paid with ours. A total waste of my time.Soon after I posted this, AXS responded with a canned reply that they have used word-for-word to reply to other negative reviews. ~VP, Contact Center. ~VP, Contact Center, I was having a hard time login into the app but LaDeja helped me. Discover our 2022 Class of Country's Rising Sound. 116 Rep. John Lewis Way North Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. YOU THE BESTEST!! Features Circle Room passes. Lendia is a great addition to our team. Jessica C. is a great addition to our team. Chase Password: 8009359935 Have fun this weekend everyone! Your seat number is located on the tag on the front of your seat. I had no trouble signing in and viewing my tickets at that time. We have been buying and reselling tickets for a long time and have valuable knowledge about the industry that can help fans get coveted tickets to their favorite events. Thanks! HiDan,Thanks for reaching out to us and providing feedback. You might think that with a presale password you will certainly get tickets that are close to the action, maybe on the floor near the stage maybe even in the front row. I need answers on how to access my VIP shuttle passes for Weekend 2 of the New Orleans Jazzfest. We are dedicated to making the needed changes so in the future you have the best experience. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. I am a big fan of axs and can get great seats by utilizing just a couple of tricks. For more information, please see our Hi juanita,Thank you so much! I had to get on my phone. Please visit our help page or contact customer support for assistance. Treat yourself to special perks in our Circle Room premium lounge before and during the show! Plans can . Sierra H was extremely helpful, patient and professional. Or any way to cross-post to another selling sight to garner interest for them? Live Nation Mobile App Password: COVERT Thanks for the review and enjoy your event! I also don't like to be any further back than Row 50. So beyond frustrated with this company. ~VP, Contact Center. We have no proof of this just a lot of onsales and presales over the years and many reports from fans and brokers as to which kind of presale seems to draw from the better pool of tickets. Lendia helped me right away, and I received the content immediately! They said 2 tickets per person for a recent Hozier concert upcoming in MPLS. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. ~VP, Contact Center. The rows are big and a lot of people will eventually cram down in this area. ~VP, Contact Center. Scan this QR code to download the app now. Has anyone had any luck reselling AXS tickets on their site? Seats are numbered right to left facing the stage (lower number to the right higher number on the left). JoelWilliams24 1 yr. ago That is definitely worth a shot. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I get my AXS Premium tickets once I complete my purchase? Hi jnphillips,Thank you so much! Good luck using it. Then Friday night we get an email that we were hording tickets - 4 - and they took them all away. I had a situation that needed some creative repair and she definitely handled it well. Citi Password: 412800 HiJanine,We're happy to hear Tarah was able to help you! Are AXS Premium tickets sold for every event? ~VP, Contact Center. Several times I'd choose seats only to have the app freeze just prior to purchase. Typically the next 30-35 rows are Reserved - so up to around row 60. It is incredible. If I have XCover ticket insurance and miss an event, can I get a refund? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My service rep for live chat was great. Tammy was very responsive and great to work with. They did a quick job and responded in a timely manner. Rows 1 & 70 are always reserved for handicap seating at Red Rocks.". if (typeof sfsi_widget_set == "function") { they could definitely learn a thing or two from her. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Klicka hr fr att kontakta oss. This from the Red Rocks website - "The seat rows are numbered bottom to top 1 through 70. Even worse, she needed me to set up an entirely new account to change my email address and then needed to "merge" the accounts. Circle Room passes. Subscribe for updates, events, offers and more. 5 big gold stars to Stefan! Scalpers are enabled by the industries who hold a monopoly on event, so much so that they don't even hide it like in the past. Slim chance of course but..2) No customer service support PHONE # !? Search for tickets in multiple windows when using the browser, unlike Ticketmaster, at least for now, you can search for tickets in multiple windows.